Technology solutions built around how your business actually works.
Products

Business software and automation offerings

TechNerds offers four core product categories with room for future demos, screenshots, feature lists, and implementation detail.

Product structure preserved

Our product offerings help businesses modernize planning, automate workflows, and improve visibility across critical operations.

ERP

ERP Solutions

ERP (enterprise resource planning) is an industry term for the broad set of activities that helps a business manage the important parts of its business. The information made available through an ERP system provides visibility for key performance indicators (KPIs) required for meeting corporate objectives. ERP software applications can be used to manage product planning, parts purchasing, inventories, interacting with suppliers, providing customer service, and tracking orders. ERP can also include application modules for the finance and human resources aspects of a business. Typically, an ERP system uses or is integrated with a relational database system.

SCM

Supply Chain Software

Supply Chain is an industry term for the broad set of activities that helps a business manage the important parts of its business. The information made available through an Supply Chain system provides visibility for key performance indicators (KPIs) required for meeting corporate objectives. Supply Chain software applications can be used to manage product planning, parts purchasing, inventories, interacting with suppliers, providing customer service, and tracking orders. Supply Chain can also include application modules for the finance and human resources aspects of a business. Typically, an Supply Chain system uses or is integrated with a relational database system.

CRM

HRM / CRM Solutions

ERP (enterprise resource planning) is an industry term for the broad set of activities that helps a business manage the important parts of its business. The information made available through an ERP system provides visibility for key performance indicators (KPIs) required for meeting corporate objectives. ERP software applications can be used to manage product planning, parts purchasing, inventories, interacting with suppliers, providing customer service, and tracking orders. ERP can also include application modules for the finance and human resources aspects of a business. Typically, an ERP system uses or is integrated with a relational database system.

AUTO

Automation

Identify Repetitive Tickets: From your customer tickets, we help you identify the most repetitive tickets and automate them end-to-end. These tickets can be queries around refunds, order status, password resets or any other category.

Training AI Model: In addition to our online classroom, we also offer an option to take part in a live classroom. It takes place in our vast campus located in Westfield, London. Here you’ll be able to use the most up-to-date facilities and computer equipment.

Mapping Back-End for Query Resolution: Our solution engineers will help identify the right API’s to respond automatically and make the system live in no time. Rezo already have pre-built API’s for popular back-end systems.

Auto-Assist Switched On: When the model accuracies reach a 95% confidence threshold for each customer category, Auto-Assist model is switched on and Rezo automatically starts responding to customers on behalf of the brand.

Working at ITECS

We’re a special group of people – passionate, exceptionally hardworking, and expert in what we do.

  • We solve problems where others cannot and we do it with brilliantly elegant and powerful solutions.
  • We engage and show results within extremely short time frames.
  • We need people who enjoy the challenge of delivering world-class results at world-record speed.
  • We are insistent about quality for our customers – every interaction and every deliverable must meet our rigorous standards of quality.
  • Everything we do is focused around helping our clients meeting their business goals and objectives.
Are you ready to work hard? Rub shoulders with the industry’s best talent – both within TechNerds and with our customers? And, do you seek the challenge and excitement that comes with solving our industry’s hardest problems faster and better than anyone else?
Our Expertise

We founded our business over 15+ years ago on our ability to provide skilled IT professionals for organizations that need technical expertise.

Since then, we have been recognized as a preferred vendor for many of the big companies around the globe. Our professionals are among the best in the industry. In fact, we only recruit individuals with in-demand technical skills who also demonstrate a sound understanding of business operations. Then we go a step further with advanced training programs. Our commitment to continuous education translates to technically superior professionals who approach projects with your ultimate satisfaction as the goal.

Our Objectivity

We don’t sell software or hardware and can remain completely objective regarding these expensive components of your IT environment.

But, we do have deep experience with all major operating systems and software suites. We apply our knowledge of best practices, technologies, tools and methods to offer an unbiased view regarding software and hardware solutions that will best meet desired objectives, and can adapt the environment within our global solutions centers to exactly mirror your environment.

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